merchant services & Payment Processing in Charlotte, NC

We take the time to understand how your business operates and what you need from a payment system.

Working closely with our technology partners, we help identify the equipment, software, and integrations that best fit your business.

We help merchants understand the different pricing models available for credit card processing explain your options so you can make informed decisions.

Once your account is active, you’ll have access to a dedicated 24-hour support line through the processor for any day-to-day technical issues.

Our team remains your long-term partner, acting as a liaison with the processor and advocating for your needs as your business grows.

Whether you accept payments in person, on the go, or online, we help you find the right tools to make the process simple and reliable.

We offer mobile payment solutions, countertop terminals, full POS systems, and secure payment gateways for accepting payments through your website.

When recommending equipment or software, we take the time to understand how your business operates and what additional tools may be helpful, such as scheduling, invoicing, gift cards, payment links by text, or inventory management.

By working closely with our technology partners, we help match your business with solutions that support both your payments and your day-to-day operations.

We help merchants understand the different pricing models available for credit card processing and consult with you on which structure may be the best fit for your business.

Through clear, transparent statement analysis and pricing reviews, we walk you through what you are currently paying and how different options may compare. This includes breaking down the components of your processing costs so you can see where fees come from and how pricing models work in practice.

Our goal is to make sure you fully understand your choices before making decisions about your payment setup, so you can select a structure that aligns with how your business operates.

Once you're up and running with us, you'll have access to our SEO Toolkit, including a complimentary SEO analysis and a reader guide to help you understand and improve how your business shows up online.

Over time, small improvements in SEO can lead to more traffic, more calls, and more customers.

Using professional software tools that we subscribe to at Best Side, we’re able to generate a report that highlights how your website is currently performing in search results. This analysis can reveal opportunities to improve visibility, strengthen your online presence, and attract more potential customers.

We believe in sharing the resources we already invest in..

As part of working with Best Side, we share a series of guided questionnaires designed to help business owners explore different parts of their business. These prompts invite reflection on things like operations, their customers, brand voice, and long-term vision.

We don’t pretend to have all the answers, but we believe the right questions can spark clarity and meaningful conversations. Often that clarity leads to new ideas, stronger direction, and opportunities for growth.

When helpful, we’re also happy to connect merchants with trusted partners and referrals who specialize in the areas they want to strengthen or evolve.